Looking to track your order? When your Order ships out, you will receive a Shipping Confirmation email from luxadmin@brokedownluxury.com with your tracking number included in it. Please check your spam folder if you think you should be receiving a tracking email and have not received it as our emails can sometimes end up there.

Depending on the product ordered, the e-mail could take 1-3 business days to be sent or up to 5-7 business days if you've ordered a made-to-order item. Once you receive the email, follow these steps to easily check on your delivery status.

  1. Visit the website: https://www.17track.net/en

  1. Enter Your Tracking Code, provided in the Shipping Confirmation Email.

  1. Click the “Track” Button

Things to Keep in Mind:

  • Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed – Your order has been shipped out and is in transit to the local post office. Tracking should updating within a few business days.
  • Please make sure to double check our Shipping Policy to see the delivery time frame for your order.
  • Have any questions? Please view our Shipping Policy or FAQ pages for more information.

For any further assistance, don’t hesitate to e-mail us at luxadmin@brokedownluxury.com and we’ll be more than happy to assist you.

Happy shopping and thanks for stopping by!

– Brokedown Luxury Team