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We charge a flat rate of $4.95 USD on all orders with the exception of items from the Foreign Treasures collection. Orders over $100 USD ship free.
To qualify for free shipping, your order total must be $100 USD or more after any discounts are applied and before taxes.
Items from the Foreign Treasures collection ship free.
Processing Time: Items ship 1-3 business days after your order is placed unless otherwise specified. Items that take longer include made-to-order items and the processing times for these items will be listed in the item descriptions.
Shipping Time: Items shipping from the USA will arrive in 2-10 business days after the order has been shipped. In some cases, they can take 14 business days, but this is not typical and usually a result of delays related to things like COVID or weather.
Foreign Treasures: Items from this collection ship from our China warehouse. They usually arrive in 14-21 business days to the USA, Canada, and the UK. However, they can sometimes take 30 business days to arrive. In rare cases, they can take 45 business days.
You will receive a shipping confirmation email with tracking when your order has shipped.
Orders ship via USPS, UPS, China Post, or Cainiao Global.
Most of our items only ship to the USA. The exception is the Foreign Treasures collection, which will ship to the USA, Canada, and the UK.
We work with some smaller artisans who ship their own products. Occasionally, a product will only ship to the continental USA. We will list this on the product description.
Unfortunately, we do not ship to PO or APO boxes at this time.
If a customer places an order and there is some reason we cannot ship to the address they provided, we will contact them to discuss the matter. If a solution (such as clarifying the address) cannot be reached, the order will be cancelled and the customer will be refunded.
Our items can be tracked via the website 17Track (we have this listed on our "Track Order" page) when they are shipped via USPS/UPS. If an item is shipped from China, they are easier to track from an international website (associated with Cainiao Global). When your order ships, we will send you a shipping confirmation with tracking for the appropriate tracking site, so that you can easily track you package.
Note: If you order multiple items and each one comes from a different warehouse location or one of the independent artisans who work with us, you may receive multiple packages and some items may be delivered to you sooner than others. There is no extra charge for this. You will receive tracking numbers for each separate shipment.
Items will be shipped in boxes and/or bubble envelopes, depending on the type of item.
Duties and/or customs fees for all countries are the responsibility of the buyer/customer. We do not calculate these for you and they are not included in the product prices. We are an international store with suppliers in other countries, so these types of fees are a possibility.
Note: Shipping times may be extended in areas heavily affected by COVID.